Info Collector

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There are some description about Info Collector:

 

It will collect:

Client log (from localhost IP: 127.0.0.1)
Hardware log of all kinds of servers
Recording log of Recording Servers and Recording Failover Servers
System configuration of all kinds of servers
Event log of all kinds of servers, which is optional

 

It will not collect:

Video data recorded by Recording Servers and Recording Failover Servers
Metadata stored by Metadata Server

 

There are two methods to open Info Collector:

A. Method 1: used when management server cannot login.

B. Method 2: used when management server can login.

 

 

A. Method 1:

 

1. If the server cannot login, a Info Collector icon appears.

 

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2. Click this icon to open Info Collector.

 

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B. Method 2:

 

1. Open Global menu, and click Diagnostic Service.

2. Click Info Collector.

 

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3. A Info Collector dialog appears.

 

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Enable check-box to select target(s) to collect information.

 

Features for Info Collector:

Function

Description

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Add, delete, or edit a target to collect information (Method 1 only)

Start date / End date

The interval to collect information

Event log

Enable it to collect event log database

Export path

Where the collected information will be stored

Start collection

Click to begin collecting information

Stop collection

Click to cancel collection information

 

When collecting, a progress bar appears:

 

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When Collection progress reaches 100%, locate the path storing collected information and send it back to NUUO.

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